Remote DBA (rDBA solutions)

M A N A G E D  S E R V I C E S

e:solutions Group offers remote managed services under its rDBA solutions division. A cost-effective alternative to supporting full-time staff, remote managed services ensure that business systems are running optimally at all times.

rDBA solutions offers remote database administration, implementation, hosting, customizations, upgrades and migrations worldwide. With a variety of available service levels, clients can select packages that meet their exact needs and budgets.

For companies whose Oracle systems are not stable, have databases whose performance is sub-optimal, or whose systems and processes may not be complying with the recently enacted Sarbanes-Oxley Act and Basel I,II,III, rDBA solutions provides an invaluable two-day on-site Health Check, delivering a thorough Health Report approx 10 days later.

rDBA solutions offers three levels of service for E-Business Suite covering financials, manufacturing, HR and CRM.

BRONZE: Our entry-level services provide telephone/email support for clients with no service level agreement. All work is billed by the hour and hours can be pre-bought at a discount of 5-20 percent increments. This is a reactive remote service only.

SILVER:  Our standard 24/7 service includes the set-up of a dial-in connection to your servers, monthly system reports of the system, and installation of our proactive monitoring scripts (if required). Support work is billed on an hourly basis and hours can be pre-bought at a discount of 20 percent. Onsite work is carried out as required. Our Silver service provides the following

GOLD: Our Gold service offers a fixed price 24/7 solution for the support of our system. It includes all the benefits of the Silver service, but at a fixed cost. Support covers all aspects of running a production system up to but not including point releases, support of custom code and the development/addition of new functionality to your system.

We cover all areas of E-Business Suite including:

The team can provide the following rDBA services:

rDBA is an exclusive, premier partner with Oracle EMEA for Oracle Collaboration Suite and EXADATA.

Since 1995, e:solutions Group has provided expert global consulting services focused exclusively on Oracle, ServiceNow, Salesforce applications and technology. We specialize in Oracle E-Business Suite implementations, upgrades, localization's, training, global application support and remote-managed services. Our realistic approach and unwavering commitment has translated into successful client projects around the world. With our global competencies and resources in Europe, APAC, Latin and North America, we understand the international conversion challenges, regulatory conformance issues, and how to react to changing economic conditions.